An
Ongoing Success Story A key reason for this success is one-stop shopping—a service that sets this company apart and is greatly appreciated by homeowners. From initial planing to the final walk-through, Custom Design & Construction’s versatility and expertise enhance all aspects of a remodeling project’s design as well as the actual construction. Custom Design & Construction can also handle the entire financing process in-house. Consequently, homeowners can avoid the exhausting, sometimes frustrating, search for a lender. They have greater peace of mind, too, knowing that the remodeler financing their project will be as concerned about expenditures as they are. Furthermore, the design-build concept pays off in greater jobsite accountability plus increased homeowner involvement with no added responsibility. In fact, communication between Custom Design & Construction personnel and the homeowner is readily available. And our unique Design2CompletionTM process eliminates wasted time, money and headaches. This is the result of efficient, centralized control by Custom Design & Construction. Why So Many Homeowners Prefer Custom Design & Construction • It’s easy for homeowners to have confidence and respect in a remodeling firm that has been honored by its peers as many times as Custom Design & Construction. Last year alone the company was named Remodeler of the Year for the state of California and earned four national Chrysalis awards for professional excellence. It also was the only winner of Professional Remodeler magazine’s Benchmark Market Leader award in two categories. The leading trade magazines also voted Custom Design & Construction one of the top 50 remodeling firms in the country and one of the 101 best companies to work for in the residential construction industry. • Because of its design-build operation, Custom Design & Construction can assure top quality workmanship performed on time. Design-build also enables the company to solve many problems that can arise immediately on-site, rather than spend extra time conferring with an outside designer. • Project management procedures that recognize and respond to the physical and emotional strain that remodeling can put on homeowners. As a result, special effort is made to keep them informed on the progress of their project. The overriding objective is to make homeowners as comfortable and worry-free as possible during remodeling. • Use of the most advanced technology for everything from project design to tracking job progress. This leads to completion of the project on time and within budget, resulting in greater client satisfaction. • Custom Design & Construction is the only Southern California remodeling firm with two staff members designated Certified Aging in Place Specialist (CAPS) by the National Association of Homebuilders, and Certified Graduate Remodelers (CGR).
Randy
Ricciotti, CGR, and the other CAPS, Vice President of Production,
is responsible for implementing the company’s much-admired
person-to-person project management programs. To gauge the program’s
effectiveness, he often asks clients two questions at the end of
a project: “Would you remodel again some day?” and “Would
you remodel with Custom Design & Construction?” The overwhelming
majority of those questioned answer an enthusiastic “Yes”
in both instances, according to Ricciotti. |
11111
W. Olympic Blvd. Suite 404
People
Make the Difference